Can I add guests to my reservation?
The bed you reserve is for a maximum amount of people. No extra guests will be allowed to join the reservation.
Can I bring luggage into the venue?
We are able to store luggage at an additional cost, please speak to our team within the Bam Bu Ku boutique for further information.
Are children allowed in the Bam Bu Ku?
Yes, they are. We also have a kid’s club and the Flowrider (Minimum age to use the Flowrider is 8yrs and a minimum height requirement of 1.4m).
If it rains will I be issued with a refund?
We have a no refund policy. However, if the venue closes due to extreme weather, you will be offered to either change the date of your booking (subject to availability). Please note that bookings must be changed before 12PM.
Will I be provided with towels?
Bam Bu Ku operates a policy in which you can hire towels for use with us directly for a 10 euro deposit and this will be returned to you at the end of the day, providing you return the towel and receipt.
Are there lockers for me to use?
There are lockers within the venue for guests to use. Please ask our team on the day to show you where these are located.
Can we bring food and drink into the venue?
Food and drink (including water) purchased elsewhere may not be consumed inside the Bam Bu Ku. If you have any dietary requirements you will need to contact the venue in advance so we can look at accommodating your request.
When do I pay the outstanding balance on my booking?
Your waiter upon arrival at your bed will charge this on the day. This can be paid by either card or cash on the day.
Do I need to use the same card that was used to pay the deposit to pay the outstanding amount?
This is not necessary. You will be able to pay using a different card or in cash on the day.
Where can I send my C.V?
Please send your C.V. and cover letter to [email protected].
Is there a dress code?
Body paint, fancy dress, hen/stag accessories (including veils & sashes), props, inflatables, etc are strictly prohibited. Sporting teams tops are also not allowed.
Small glitter pieces will be acceptable like the body art from Kiss My Fairy.
Clients are also asked to enter and leave the day club wearing both shoes and tops.
Can you explain what minimum spend means?
Beds are made up of a Minimum Spend plus a cover charge. The minimum spend means the minimum amount of money you need to spend on that day to secure that bed and this can be spent on food or drink of your choice or a drinks package, the cover charge is what you pay to hire the bed for the day. The deposit amount you pay to secure the bed comes off the total, so you just need to pay the remainder of your balance on the day.
So, for example if the bed has a 20€ cover charge and 100€ minimum spend the total cost of the bed is 120€ and you receive 100€ back to spend on food and drink of your choice.
Can you tell me how much the price is in a currency other than euro?
Unfortunately, we are unable to advise you what the exact amount would be in GBP, as we charge in our local currency the Euro, this conversion rate would be determined by your bank. However, I can suggest looking at www.xe.com as a guide only to view the latest rates.
Can I choose which bed we have?
Unfortunately, you are unable to choose the specific location of any bed booked. All bookings are allocated on arrival by the Host/Hostess team. If you have booked more than one bed we advise arriving early so you can be seated together. Alternatively please contact our team via [email protected]
Do you provide free WIFI within the venue?
Yes, free Wi-Fi is provided within the venue, so please post away on your Social Media!
Do I need a ticket or need to pay entry to access the venue?
Entry to the club is free but if you would like to hire one of our beds for the day there is a charge which can be found on our bookings page. In addition to this there is an entry charge for our brunches, detailed on our events calendar. However these brunches are hosted in the restaurant so you can still gain free access to the venue for free (not including the brunch) on these days .
Are there any free seating areas available within the venue?
We have a limited amount of seating areas around the venue, but this is not guaranteed. We always advise to book an area where possible to avoid disappointment.
Will my photograph be taken?
By entering the venue as per our terms and conditions you give consent to being photographed or filmed on the premises for promotional usage on our social media channels, printable advertising material and press assets (this includes all family members). We do have our own photographers and videographers present for some events, but not all.
What is the optional service charge?
At Bam Bu Ku we add an optional 7,5% service charge onto all final bills which is gratuity. If you would like this removed, then please speak to you Waiter/Waitress on the day.
Where can I sunbathe?
If you are looking to sunbathe then we recommend booking a bed suitable for this as we do not allow guests to lay down on the grass or around the Pool area, this is only permitted with a bed booking.
What are the opening times?
We open daily from 11AM to 22PM.
*Times open to change at the discretion of management.